WE ARE HAPPY YOU ARE HERE!
We want this process to be SIMPLE and our goal is to provide you PERSONALIZED SERVICE and VALUE by making your dollar count in the ways most important to you. In order to accomplish this, here is our process.
- Visit our "Meet Our Team Page" and pick the travel agent you would like to work with.
- Contact them via email or the form they have listed.
- They provide you a personalized quote, with options, usually within 2 business days.
- You reply with any questions or modifications you may have.
- Once you pick your vacation package, you will sign all terms and conditions of our agency and the supplier, which includes the appropriate deposit.
- Once deposit is made, your booking is created in our client portal, where you agree to our terms and conditions.
- We ask that, from this point forward, action items, changes and questions come through the form of email for tracking purposes.
- Along the way, we will send you updates, tips & tricks and information for your particular destination via email. We ask that you do read all the emails that come from us as soon as possible, in case there are changes or time sensitive information in them.
- Once you have completed your final payment and all client tasks, your official travel documents will be sent to you, usually 14-30 days prior to travel. Your travel agent will usually provide a much more clear and visually stimulating itinerary as well with our notes and instructions. This will include things that were purchased separately as well.
- Have an amazing vacation and let us know how it went when you get back. We love shoutouts on Facebook, Instagram or even emails with pictures included. If you are a friend of ours, we ask that you use our business names, not our personal accounts, just so people know that we are a credible business and not just a helpful friend with a hobby.
- Contact us when you are ready to start planning your next dream trip!